Question 1

Is Dr. Franco accepting new patients?

Accepted Answer

Yes, FRANCO & CO is currently accepting new patients for podiatric medicine, medical-spa treatments, and wellness consultations. Call 954.436.7400 or submit a request from the contact page to book a first visit.

Question 2

How do I book an appointment?

Accepted Answer

Call the practice at 954.436.7400 during business hours, or send a request through the contact page. A member of our care team responds within one business day.

Question 3

What are your hours?

Accepted Answer

FRANCO & CO operates by appointment Monday through Friday. The practice is closed on Saturday and Sunday. Specific availability depends on the provider and service requested, our team will confirm a time when you reach out.

Question 4

Do I need a referral?

Accepted Answer

Most major medical insurances allow direct access to podiatric specialists, but referral requirements vary by plan. Our team verifies your benefits and referral status before your first visit.

Question 5

Can I reschedule or cancel?

Accepted Answer

Yes. Reach out by phone at 954.436.7400 at least 24 hours in advance and we will accommodate. Last-minute cancellations may incur a fee depending on the service.

Question 6

What insurance do you accept?

Accepted Answer

We accept most major medical insurances for podiatric care, including Aetna, AvMed, Blue Cross Blue Shield of Florida, Cigna, Florida Blue, Humana, Medicare, Medicaid, UnitedHealthcare, WellCare, and many more. Workers' Compensation patients are welcome (must be disclosed at time of scheduling). See the insurances page for the full list and call 954.436.7400 to verify your specific plan.

Question 7

Are med-spa services covered by insurance?

Accepted Answer

No, medical-spa and aesthetic treatments (injectables, laser, manicures, most cosmetic services) are self-pay. Medical podiatric care is billed to insurance when coverage applies.

Question 8

Can I use HSA or FSA funds?

Accepted Answer

Yes for eligible medical treatments. Most purely aesthetic services are not HSA/FSA-eligible. We provide itemized receipts on request so you can submit to your plan administrator.

Question 9

What payment methods do you accept?

Accepted Answer

Cash, all major credit cards, and accepted insurance plans for medical podiatric care.

Question 10

What is a medical pedicure?

Accepted Answer

A medical pedicure is a physician-supervised pedicure performed in a sterile, medical-grade environment. Every instrument is sterilized between patients, and the technique meets podiatric clinical standards. Medical pedicures are safer for patients with diabetes, compromised circulation, or anyone wanting clinical-standard foot care.

Question 11

Is OnyFix® painful?

Accepted Answer

No. OnyFix is a non-surgical, chairside nail-correction system. A thin composite brace is bonded to the nail to gently realign growth. Most patients feel immediate relief and can return to shoes and sport the same day.

Question 12

Who performs injectables?

Accepted Answer

All injectable treatments, both neuromodulators and dermal fillers, are performed by trained medical providers. We do not delegate injectable procedures to non-clinical staff.

Question 13

Is laser hair removal safe for darker skin tones?

Accepted Answer

Our laser platforms are calibrated for a broad range of skin tones. We confirm suitability at consultation and tailor protocols to each patient. If you have a specific skin concern, ask at booking and we will guide you to the right device.

Question 14

Do you perform surgery in-office?

Accepted Answer

We perform many in-office podiatric procedures, including soft-tissue surgery and OnyFix nail correction. More complex surgical cases are scheduled at affiliated surgical centers, your provider will discuss the right setting for your specific condition.

Question 15

How long is a first appointment?

Accepted Answer

First consultations are typically 45 to 60 minutes, long enough for a thorough exam, a documented care plan, and an unhurried conversation about your goals.

Question 16

What should I bring to my first visit?

Accepted Answer

Photo ID, your insurance card (if billing to insurance), a list of current medications, and any relevant imaging or records from prior providers. If you are coming for a med-spa consultation, bring photos of looks or results you like.

Question 17

Can I bring a friend or family member?

Accepted Answer

Yes, companions are welcome to join during consultations. For treatments themselves, our suites are private; we ask companions to wait in the lounge so we can maintain a clinical environment.

Question 18

Where are you located?

Accepted Answer

FRANCO & CO is located at 2407 Main Street, Miramar, FL 33025, in Miramar Town Center. The practice is easily reached from I-75 and US-441, with on-site parking available.

Question 19

Is the practice wheelchair accessible?

Accepted Answer

Yes. FRANCO & CO is fully accessible. If you have specific accessibility needs, please call ahead at 954.436.7400 and we will accommodate.

Question 20

Is there parking?

Accepted Answer

Yes, Miramar Town Center has on-site parking. There is no charge for visiting patients during business hours.

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We usually have an answer in a single phone call.